Preparing your organisation's profile so it can be chosen
A clear, honest profile helps the client decide. This guide explains what to write in each section, how to enter your eligibility details, and which descriptions to avoid because you cannot prove them.
Who this guide is for
The manager of an organisation providing property, facility, maintenance or operations services and joining Thibrh.
The profile's sections
The organisation profile contains identity, specialties and cities, services, your client packages, past work, contact, and eligibility documents. The organisation name and primary specialty are read only because they are tied to your eligibility. Write a short headline in one line saying what you provide, and a description of eighty characters or more saying whom you serve, what you provide and how you start work, in plain language and without exaggeration. Only the organisation manager can edit the profile.
Specialties, cities and past work
Choose the specialties you actually deliver, up to eight, and the cities you serve. State years of experience as a number you can stand behind with a client. In past work, up to six entries, give the project name, scope, size and outcome, and do not name individuals or give addresses, tenant details or rent amounts. The price of your client packages is yours alone.
Eligibility details
Choose the licence type that suits your primary specialty and enter its number and expiry date as written on your document. Thibrh reviews the type, number and expiry and does not ask for file uploads, and shows the review status with its scope and date, such as “reviewed by the Thibrh team”, which is not an official verification. A property management licence does not replace a facility management licence, the Fal licence is not generalised to execution work, and each specialty has a different licensing body. Never enter your government account password in Thibrh.
What not to write and how to keep the profile current
Do not claim government approval, licensing or client numbers you cannot prove: you are responsible for what you publish, and you should not promise visibility, ranking or a number of requests. Write in at least one language; the other is shown if you add it, and Thibrh does not translate your text. Review your profile when your licence or service scope changes, and update the expiry date before it passes so that an expiry does not stop requests being accepted in your specialty.
Key points
- The name and primary specialty are read only because they are tied to eligibility.
- A description of eighty characters or more without exaggeration, up to eight specialties and six past works.
- Enter licence type, number and expiry without file uploads.
- Thibrh's review is internal and not an official verification.
- No individuals' names, addresses or promised outcomes.